IT Business Systems Analyst ll (Finance)
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The Riverside County Information Technology Department (RCIT) is seeking an IT Business Systems Analyst II to support the Technical Services Bureau in Riverside.
The Business Systems Analyst II will work under the direction of the lead Technology Services Bureau BSA III and plays a key role in supporting the bureau's project portfolio. This position is responsible for managing a dashboard to track and oversee ongoing projects, ensuring effective coordination and communication across various teams. The BSA II will collaborate closely with internal support teams, including Systems Administrators, Field Services staff, Applications Support staff, Help Desk personnel, and Business Relationship Managers. Additionally, the role involves regular interaction with stakeholders and supported departments within the County of Riverside to address system needs, facilitate solutions, and ensure successful project outcomes.
The ideal candidate for this role will be highly organized, detail-oriented, and capable of managing multiple projects simultaneously. They will excel in following established methods for tracking and reporting project status, ensuring accurate and timely updates. Strong project management skills are essential, including the ability to develop key project documents such as Project Charters, Statements of Work (SOW), Risk/Issues/Assumptions/Dependencies registers, and Work Breakdown Structures (WBS) using industry-standard templates. The successful candidate will effectively manage project constraints by balancing time, budget, and resources, demonstrating adaptability and sound decision-making to keep projects on track. Excellent communication and collaboration skills will enable them to engage with stakeholders, address challenges, and deliver successful project outcomes. Candidates with 3- 5 years of IT Project Management experience and those with a bachelor's degree in computer science, computer information systems, data processing, information management, or a related field to the assignment are highly preferred.
The IT Business Systems Analyst II is distinguished from the IT Business Systems Analyst I in that the latter is the entry-level and receives initial training in the techniques and procedures essential to the duties performed. This class is further distinguished from the IT Business Systems Analyst III in that the latter requires incumbents to lead an IT staff, perform the most complex assignments, and use master-level technical and analytical skills. Advancement to the next level is obtained by competitive selection through an open recruitment.
Meet the Team!
The Riverside County Information Technology (RCIT) department provides information technology services to County departments and agencies and is entrusted with managing and safeguarding the County's enterprise and mission-critical solutions and infrastructure. RCIT is committed to cultivating a collaborative and inclusive culture that fosters best of breed solutions with a focus on problem-solving to deliver quality products and services to our customers.• Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits.
• Analyze projects; document new organizational processes; generate reports for management on new technology.
• Manage a dashboard to oversee the portfolio of projects within the Technology Services Bureau under the lead's guidance.
• Coordinate and communicate effectively with various stakeholders, including end users, management, staff, and vendors. This involves addressing project issues and providing regular status updates.
• Follow the established method for tracking and reporting the status of all projects.
• Demonstrate the ability to handle multiple projects concurrently.
• Develop essential project documents such as: Project Charter, Statement of Work (SOW), Risk/Issues/Assumptions/Dependencies register, Work Breakdown Structure (WBS) and other project-related artifacts based on industry standard established templates
• Manage project constraints, including time, budget, and resources.
• Engage stakeholders to ensure alignment with project goals.
• Facilitate cross-functional coordination and communication across different teams and departments effectively.
• Schedule time and resources effectively.
• Develop and maintaining project schedules.
• Solicit task status updates from project resources.
• Adhere to established Project Management (PM) standards and practices.
• Coordinate resources efficiently between multiple projects.Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment.
Experience: Two years of IT job-related experience, which included at least one year of professional level of IT Project Management experience.
Other Requirements:
License/Certificate: Possession of a valid California Driver's License required.
Highly Preferred
- Bachelor's degree preferably in information technology, computer science, project management, business administration, management information systems, computer engineering or closely related field
- 3-5 years IT project management experience
- Experience developing key project documents such as Project Charters, Statements of Work (SOW), Risk/Issues/Assumptions/Dependencies registers, and Work Breakdown Structures (WBS) using industry-standard templates.
Core Competencies:
- Self-starter with a proactive approach
- Ability to drive projects forward with guidance
- Effective communication skills
- Strong leadership capabilities
- Team management experience
- Skilled in negotiation and conflict resolution
- Excellent personal organization and time management
- Risk management proficiency
- Expertise in project management
- Ability to collaborate successfully with diverse teams
Knowledge, Skills, and Abilities:
- Strong analytical and problem-solving skills
- Ability to interpret and follow instructions effectively
- Proficient in producing clear, concise, and accurate reports
- Skilled in building and maintaining positive relationships with colleagues, customers, and staff at all organizational levels
General Information
If you have any questions regarding this posting, please contact Angela Tavaglione at atavaglione@rivco.org
