Lead Business Systems Analyst - Store Accounting Modernization (Information Technology)

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix's Information Services (I/S) department is located in Lakeland, Florida and Alpharetta, Georgia and employs over 1000 associates. I/S provides the information technology required for all Publix business units including retail stores and all office and warehouse environments. The Publix I/S mission is to maximize the value of information technology to Publix associates and customers.

Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.

Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels - summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure - we have a career path for you! Pub Subs are not the only thing we build from scratch. See for yourself why Publix Super Markets, Inc. has been on Fortune's 100 Best Companies to Work For list.

We are seeking a highly analytical Product Owner who will be responsible for driving the modernization and enhancement of our Store Accounting system. This role will serve as the critical bridge between our technical team and business stakeholders, translating complex business requirements into actionable technical solutions while ensuring alignment with organizational objectives.

The ideal candidate will have a minimum of 7+ years of experience leading complex technical efforts, servant leadership qualities, and a desire to continuously learn.

Responsibilities

• Serve as product owner for highly complex products; convey the product vision, prioritize the product backlog, interface with the scrum team, own the product solution set, and communicate to product leadership, sponsors, and stakeholders.
• Work with teams to identify risks, remove bottlenecks and impediments, execute schedules, and refine sprint backlogs.
• Facilitate requirements gathering sessions to document business and system requirements (i.e., security, capacity, regulatory, scalability, reliability, recovery, and audit), create user stories, develop acceptance criteria, and refine product backlog for highly complex technology solutions under general guidance; ensure work performed aligns with business strategy.
• Conduct business process analysis, identifying areas for improvement and providing actionable insights.
• Create and maintain documentation, including requirements, user stories, flow diagrams, data models, and business process models.
• Lead team in the development of project plans, estimation of projects, management of projects, monitoring project performance, and development of implementation plans.
• Understand and facilitate adherence to processes that enable project delivery, such as system access, information protection, hardware/software procurement, vendor engagements, and oversight of supplemental contractors.
• Act as a coach and mentor to other associates.
• Perform as expert on assigned systems, serve as product contact for system issues, and perform problem resolution on highly complex problems.

• Bachelor's degree in computer science or a related analytical field or equivalent experience
• 7+ years of experience in business analysis with a focus on enterprise systems
• 3+ years of experience working in an Agile/Scrum development environment.
• 3+ years of experience using Azure DevOps or similar tool for all development related activities and reporting.
• 3+ years of experience writing SQL queries.
• 3+ years of experience with various diagramming techniques (e.g., UML, flowcharts, entity relationship diagrams)
• Experience in requirement gathering, use case analysis, and user story creation.
• Experience planning and overseeing all activates associated with delivering solutions in a large-scale distributed environment.

• Continued education and certifications for Product Owner or various technical disciplines
• 8+ years' experience as a Product Owner or Project Lead
• Experience designing highly complex technology solutions considering business requirements, technical requirements, and trends.
• Experience working with RESTful APIs and API documentation tools (e.g., Swagger, OpenAPI)
• Understanding of event-driven architecture principles and message queuing systems (e.g., Kafka, RabbitMQ)
• Hands-on experience with Angular or similar modern JavaScript frameworks in gathering frontend requirements.
• Working knowledge of UX design principles and user research methodologies
• Background in creating user journey maps and wireframes.
• Experience working on efforts involving Azure Services, Azure Data Lake, and/or Azure Databricks
• Experience with Power BI and/or other business intelligence tools.
• Experience with test automation.
• Experience with CI/CD pipelines.
• Experience working with financial systems.

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost


• An opportunity to purchase additional shares of our privately-held stock


• 401(k) retirement savings plan


• Group health, dental and vision plans


• Paid Time Off


• Paid Parental Leave


• Short- and long-term disability insurance


• Tuition reimbursement


• Free hot lunches (buffet-style) at facilities with a cafeteria


• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)