Assistant Nurse Manager- Emergency Services (Healthcare)

 

Job Summary

Assesses, plans, facilitates, and evaluates the Emergency Services department coordination of patient care according to unit/department policies and procedures. Provides clinical leadership, utilizes effective problem solving strategies, and applies evidence based practice to improve patient care. Works under the supervision of the Nursing Manager/Director.

Job Specific Duties

• Coordinates and continuously monitors patient flow, supports patient throughout, utilizing appropriate resources from admission, transfer or discharge.  Facilitates the processes in a timely manner.
• Identifies clinical strengths and opportunities, re-assigns patient assignments to support clinical competency, and coaches/mentors employees to improve performance and clinical outcomes. 
• Flexes the employees to align with census fluctuations and collaborates with the Operations Administrators and Nursing Staff Office to meet hospital needs.  
• Promotes and practices cost containment and maintaining fiscal performance by ensuring appropriate supplies and par levels are maintained.  
• Supports departmental goals and the hospital strategic plan. Actively participates in the nursing governance council and unit based committee. 
• Conducts department huddles, communicates hospital/department updates, and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Perception Survey data.
• Fosters staff empowerment and open communication.  Leads and guides staff to build a high performance and engaged team. 
• Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concept within the department and hospital wide. 
• Interacts with patients and families to review plan of care.  Solicits input and communicate any patient and family concerns to physician. 
• Ensures the provision of education about disease processes, treatment, and documents patient/family teachings on health related needs in the electronic health record. 
• Administers direct patient care, as needed, especially during high census and/or when other resources are not available. 
• Oversees and assists staff in the delivery of patient care through the nursing process of assessment, planning, intervention, and evaluation. 
• Responsible for patient care coordination on designated shift to include accountability for patient throughput and outcomes.  
• Identifies opportunities to improve processes and assists with projects to enhance workflow utilizing Lean methodologies and tools. 
• Assists and supports the RNs and team with code blue and rapid response efforts.  
• Collaborates and rounds with a multi-disciplinary team in daily care planning rounds, as appropriate and fosters a Family Centered Care environment.  
• Communicates the patient's progress including critical findings and changes in the patients' condition. 
• Implements and documents the plan of care in collaboration with the other disciplines and services to assure safe and efficient care.  
• Actively participates in the performance review process through chart reviews and validating timeliness of charting and all requirements are met. 
• Ensuring all staff on the assigned shift is adhering to the regulatory requirements of the Joint Commission, CMS, DOH, and other accrediting agencies.  
• Ensuring all staff is adhering to hospital policies and procedures. 
• Promotes a safe "error free" working environment by consistently performing infection prevention are adhered to on their assigned shift.  

Minimum Job Requirements

• Bachelor's Degree in BSN from an accredited school of nursing
• Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) – maintain active and in good standing throughout employment
• CPR - American Heart Association BLS - maintain active and in good standing throughout employment
• PALS - American Heart Association - maintain active and in good standing throughout employment
• CPI - Crisis Prevention Institute - maintain active and in good standing throughout employment 6 months of hire date
• 2-4 years of RN clinical experience
• Experience as a Charge Nurse

Knowledge, Skills, and Abilities

• Pediatric nursing in an acute care setting preferred.
• Career Development: National certification within 5 years of hire preferred.
• Microsoft office applications including word and excel preferred.
• ACLS preferred.
• Strong customer service, problem solving, critical thinking, time management, and conflict resolution skills.
• Trauma certification as specified by the department.
• Effective verbal and written communication skills.
• Ability to positively influence; hold self and others accountable.
• Ability to collaborate in a multidisciplinary team and lead a team to achieve business results.