Coupa Platform Administrator (Finance)
JOB DESCRIPTION
The Coupa Platform Administrator will be the primary liaison between Global Procurement and Coupa while supporting Procurement goals and initiatives. The Coupa Platform Administrator will also manage supplier relationships as they pertain to Coupa integration, monitor and enforce compliance and manage the escalation process for non-compliance. Coupa Platform Administrator is a specialized position within Global Procurement and will be responsible for maintenance and project management within Coupa. Additional projects are expected to occur and may change frequently as Coupa becomes fully implemented and performing efficiently.
This position will require planning and support of:
Procurement
• User enablement
• Maintenance of approval workflows
• Configure and enforce buying policies with vendors in Coupa.
• Maintenance of Chubb locations on the platform
• Review and report on RFQ and Sourcing events.
• Design build and Configure reports; Spend Analytics and Procurement Reporting
• Training and ongoing testing
• Issue Resolution
• Supplier Enablement Duties
• Platform Maintenance and Updates
• Supplier Compliance
General
• Owner of Coupa and change management as it relates to updates
• Maintaining production and test instances with most recent configurations
• Partner with Stakeholders and 3rd Party Provider to achieve organizational management and objectives
• Develop and facilitate user training as necessary
• Troubleshoot user concerns involving data, process, configuration or integration related issues
• Guide system-based activities including user adoption, organizational communications, departmental planning, budgeting, reporting, etc.
Supplier Enablement
• Primary liaison Global Procurement and supplier enablement Coupa
• Manage, plan approve and support supplier communications.
• Work with Vendor Management and Third Party Risk to enforce supplier compliance.
QUALIFICATIONS
Requirements
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ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
