Business Office Manager (Administrative)

Job Title: Business Office Manager
Location: Orchard Post Acute, Fresno, California
Position Type: Full-Time

Salary Starting $66,560 Full-Benefits

Overview:
Orchard Post Acute, a respected Skilled Nursing Facility in Fresno, California, is seeking a qualified and experienced Business Office Manager to oversee financial and administrative functions. This role requires expertise in healthcare billing, managing resident accounts, and supervising office staff to ensure efficient operations.
Key Responsibilities:

Billing and Financial Management:

• Obtain and manage authorizations for managed care, Medi-Cal, and Medicaid, including bed holds.
• Assist with Medi-Cal or Medicaid applications and prepare TARS as needed.
• Track Medi-Cal and Medicaid redeterminations and address related issues.
• Participate in billing and payment processes, including preparing bank deposits.
• Undertake collection activities for overdue accounts and bad debts.

Resident Account Management:

• Assist with managing the resident trust fund, including printing and distributing monthly statements.
• Maintain census records and report status changes promptly.

Supervisory Duties:

• Supervise business office staff, including scheduling, task assignments, and disciplinary measures as necessary.
• Ensure operational requirements are met by monitoring staff performance and results.

Collaboration and Reporting:

• Attend stand-up meetings at the Administrator's request and provide relevant updates.
• Collaborate with the interdisciplinary team to align administrative practices with facility goals.

Qualifications:

Education and Experience:

• High school diploma or equivalent required.
• Minimum of one year of experience in a long-term care facility preferred.
• Strong understanding of skilled nursing billing and payment processes.
• Proficiency in Microsoft Office products and electronic health record systems (knowledge of PCC preferred).

Skills and Abilities:

• Ability to read, understand, and apply technical procedures, policy manuals, and financial guidelines.
• Strong mathematical skills, including knowledge of fractions, percentages, ratios, and proportions.
• Effective problem-solving skills with the ability to interpret written, oral, and diagram instructions.
• Strong organizational and communication skills to effectively present information to staff and management.

Physical Demands:

• Frequent use of a computer, standing, walking, reaching, pushing, and pulling.
• Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling.
• Ability to lift up to 50 pounds and perform tasks requiring fine motor skills.
• Visual abilities include close, distance, color, peripheral, and depth perception, with the ability to adjust focus.

Work Environment:

• Low to moderate noise levels in a professional office setting.
• Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions.