Job Title: Office CSR Reports to: SoPakco Distribution, Inc. Kingsport, TN Job Summary: SoPakCo CSR employees are expected to work as a valued member of the office and warehouse operations team. As a CSR employee, you will be responsible for ensuring the highest quality of customer service, managing our warehouse inventory and learn how to us customer/warehouse management systems. Job Description/Required Skills: Responsible for inventory reconciliationMust be able to learn how to schedule customer orders.Knowledge of word processing tools and spreadsheetProvide outstanding customer service.Great attention to detail/strong organizational skillsMust be able to use customer and warehouse management system.Must be able to handle fast-paced environmentsAssist other areas/customers when needed. Education and Experience: High school diploma or equivalent.Previous CSR experience required.Experience on AS400 and SAP is a plus Physical Requirements: Must be 18 years or older.Must have a valid driver's license.Must be able to pass all pre-employment screening