Regional MRO Sales Manager - Southwest Region (Sales)
Clay Lacy Aviation is looking for an experienced Regional MRO Sales Manager for our Southwest Region. This position requires that you're a customer advocate and responsible for selling maintenance, refurbishment, avionics, paint and engine work for all Clay Lacy Aviation sites with emphasis on our Van Nuys site. The ideal candidate will have a steady history of growing sales activity and success. The applicant should have their own contacts and book of business to cultivate and grow as well as the ability to generate new leads and relationships with specific emphasis on maintenance sales in the southwest region. If you are goal-oriented, dedicated, proactive, manage your time efficiently and enjoy a customer-centric culture, we would be delighted to get to know you better.
Position Summary
The Regional MRO Sales Manager reports to the Director of Sales and/or VP Aircraft Maintenance Operations. As the Southwest Regional MRO Sales Manager, you will oversee the relationship between Clay Lacy Aviation and its southwest region MRO customers. The Regional MRO Sales Manager is expected to travel in the region to generate prospects, define work scopes, and finalize the sale of airframe/engine/avionics and interior maintenance and/or upgrades on Clay Lacy Aviation's target aircraft.
Duties and Responsibilities
· Sell all services offered at the Clay Lacy MRO Service Centers.
· Initiate, develop and maintain a business and personal relationship with customers.
· Develop a sales plan that ensures each customer in the assigned region is contacted every quarter.
· Negotiate all sales agreements in a fair and equitable manner while maximizing profit potential for Clay Lacy Aviation.
· Act as the customer's advocate while maintaining a balance between the customer and Clay Lacy
Aviation.
· Interface on behalf of Clay Lacy Aviation with professional organizations in the sales territory. Participate in industry events such as M&O's, NBAA, PAMA, etc., as directed by the V.P. of Maintenance Operations.
· Prepare and submit travel and expense reports as directed.
· Maintain excellent lines of communication with all members of the Clay Lacy Sales Team and operational personnel at the various Clay Lacy facilities.
· Accurately gather all appropriate technical information and submit such data in the form of a timely RFQ to the Quoting/Planning and Scheduling team. It is the obligation of the Regional Sales Manager to ensure all RFQ information is presented in an accurate, complete and timely manner.
· Responsible for identifying, developing, implementing and monitoring processes to ensure comprehensive and accurate aircraft maintenance service requirements, specifications and design projects are aligned to meet customer and corporate objectives.
· Responsible for increasing market share, penetration and predictability within the Maintenance Sales organization by creating deeper relationships with large corporate entities and solidifying stronger relationships with existing customer base.
· Ensure sales volume meets and/or exceeds Clay Lacy Aviation's targets.
· Maintain a strong understanding of CLA's customer needs, pricing, and delivery schedules, and ensure adherence to all quality standards, contractual obligations and regulatory compliance, as applicable.
· Promote and reinforce positive working relationships with clients and industry peers to achieve best exposure in the market.
· Share professional experience and knowledge regarding suppliers, products, competition and/or markets, with Clay Lacy team members to benefit company strategies and goals.
· Understand and drive the CLA philosophy, value and vision in all behavior, practices and decisions.
· Travel is required to meet the essential duties of the job.
· Perform other duties as assigned.
Competencies and Skills
· Position resides and works out of the southwest region (preferably in the southern California area).
· Ability to travel on short notice, up to 75%.
· Corporate Aviation experience required.
· Strong interpersonal, verbal, and written communication skills.
· Assertive, possesses high energy, and is self-motivated.
· A high level of integrity
· Proven ability to make educated and informed decisions, with positive results.
· Demonstrated ability to be results-driven and profitability-minded, most specifically in sales negotiations.
· Demonstrated ability to maintain strong business relationships to produce sales.
· Maintain excellent organizational and time-management skills, with strong follow-through and perseverance to handle multiple tasks simultaneously.
· Maintain excellent customer service skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
· Maintain strong competency with IT systems such as a CRM system and Microsoft Office Suite, including Outlook and intermediate Word, Power Point and Excel.
Travel Expectations
Ability to travel on short notice, up to 75%.
Required Education and Experience
· Bachelor's degree or a minimum of 5 years hands on maintenance or avionics experience.
· Must also possess an A&P license or an FCC license.
· A minimum of 5 years in an MRO sales position is a must.
*All applicants must submit to a pre-employment drug screen and background check.
Disclaimer Statement
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. This job description may not cover or contain a comprehensive listing of all assigned activities, duties, or responsibilities, and may be amended at any time. Employees may be required to perform other job-related assignments as requested.
Americans with Disabilities Act (ADA) Statement
In compliance with the Americans with Disabilities Act (ADA), Clay Lacy Aviation provides reasonable accommodation when requested by qualified individuals with disabilities unless such accommodation would cause an undue hardship. We encourage both prospective and current employees to discuss potential accommodation with a representative of the Office of Human Resources.
Equal Employment Opportunity (EEO) Statements
Clay Lacy Aviation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
