Sr. Operations Manager - UH Health Family Care Center (Finance)
Department: Clinic Enterprise Salary: 75,100-85,450
Description:
Oversight and managing the day-to-day clinical operations within a clinical department; including the supervision of staff employees, student workers, programs or processes.
1. Manages clinical department operations, front desk operation, including medical records, insurance, and customer service, and provides support to clinical faculty, and students. Works with 3rd party Revenue Cycle Management and credentialing team and other Departments to provide quality products and services to patients.
2. Plans and develops procedures for managing large or complex clinical department or program.
3. Participate in the management of fiscal activities, including procurement and budget analysis for clinic operations.
4. Prepares monthly, weekly, daily clinical schedules, abstracts, reports, operations and procedure manuals, and other written material and documentation.
5. Provides guidance to subordinate staff and evaluates performance.
6. Ensures quality standards are maintained, including applicable accreditations and compliance with healthcare regulations.
7. Assist with implementation and management the departmental Electronic Medical Records (EMR) system, ensuring effective policies and procedures are followed, ensures proper feedback and communication between departments, as well as clinical faculty, staff, and students. Point of contact for all EMR related questions and issues within the department.
8. Maintain information to support marketing and communications activities, including but not limited to, clinic website, social media, patient surveys and referral reporting.
9. Performs other job-related duties as required.
MQ:
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of five (5) years of directly job-related experience.
Preferred Qualifications:
Education: + Masters in healthcare or business preferred
Experience: + 2 years of management experience
Additional Job Posting Information:
- Department is willing to accept education in lieu of experience.
- Department is willing to accept experience in lieu of education.
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are an Equal Opportunity Institution.
