Human Resources Assistant (Administrative)
ICA Languages Services is actively seeking a Human Resources Assistant. This is a salaried, full-time, in-person position, with benefits such as health, dental, vision, paid holidays, and paid time off. The Human Resources Assistant reporting to our Human Resources Director, is part of a team responsible for the recruitment, total rewards, HR systems access, compliance, reporting, and maintaining great customer service to our staff and supervisors.
ICA is a women owned small business, providing services as a foreign language training school, to those in service of the United States. Our mission, vision, and values, guide us as we have grown and changed over the past 35 years.
Duties and Responsibilities:
Benefits Accounting:
- Download and review invoices against benefits coverage for HR Director's approval
Compliance:
- ACA Hours update – generate, reformat, and download/upload reports as needed
- Employee Status updates – generate/update status reports, identify/record changes
Reporting:
- Contract Reports – edit, generate, and download reports; reformat and disseminate reports to other departments
Employee Customer Service:
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Assist employees in identifying issues and resolving matters (seeking help / referring employees to other staff when necessary) related to:
- Benefits
- Timesheets
- Individual EE needs
Operations Support:
- Support team with facilities maintenance requests
Timesheet Help Desk – Daily:
- Maintain the Timesheet Help Desk email account
- Assist with correcting timesheets with error messages
- Assist with providing leave balances to supervisors and employees
Human Resources – Daily:
- Send rehire and substitute offer and assignment letters
- Send Welcome emails with timekeeping and employee portal credentials
- Meet with new hires and rehires for timesheet training via Teams
- Assist employees with employee portal questions or issues
Other Duties:
- Cover front desk as needed
- Assist with EE morale and events planning
- Other duties as assigned
Required Qualifications:
- Minimum high school, coupled with experience in human resources and administrative roles
- Excellent communication skills
- Attention to detail
ICA Language Services is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
