Quality Manager (Manufacturing)

Essential Job Functions

The following duties are normal for this position. The incumbent may perform some or all of these duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned.

• Implements site strategies, systems and controls to support company and customer objectives in the areas of Quality Assurance/Compliance
• Supports implementation of company-wide Quality programs
• Prepares site key Quality performance metrics reports and provides support to ensure scorecard objectives are met
• Implements and maintains site Quality program, utilizing assessment, training and monitoring techniques to ensure compliance with federal, state and local laws and regulations, and independent agency standards
• Coordinates and conducts product testing to meet required customer, company or industry specifications
• Administers quality incident resolution process including completion of root cause analyses, calculation of total cost of quality, implementation of corrective actions, and communication to key stakeholders
• Addresses Quality concerns and operational improvement opportunities working with key stakeholders, including with customers directly, and implementing corrective actions
• Coordinates the external/internal audit processes and supports site Quality representative responsible for executing any needed corrective action to address audit deficiencies
• Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications

Education & Experience

• Associate's degree required, Bachelor's degree desired
• Minimum of 4 years of relevant experience required

Knowledge, Skills & Abilities

• Knowledge of and ability to use and influence organization's policies, standards and procedures guiding manufacturing processes
• Knowledge of methods, accepted practices, considerations and regulatory requirements associated with safety and protection of workers, environment and site
• Knowledge of the existing and planned approaches and methods for manufacturing products or product components
• Knowledge of the day-to-day operations of a manufacturing plant or facility
• Knowledge of and experience with effectively managing changes to the production environment and process
• Knowledge of and ability to identify a problem and use a disciplined approach to bringing that problem to a successful resolution
• Knowledge in Microsoft Office, SAP, SharePoint, etc. preferred
• Knowledge in Lean Manufacturing and problem solving skills preferred

Physical Requirements & Work Environment

• Primarily works in a production and/or warehouse setting with time also spent in an office setting
• Frequent walking and standing required
• Occasional travel required
• Occasional lifting up to 25 lbs.