Hilton Global
Director of Training and Quality - Waldorf Astoria Chicago (Finance)
Waldorf Astoria Chicago - our Forbes 4 Star rated haven of exclusivity with classic Parisian charm is seeking a Director of Training and Quality. Inspired by the elegant glamour and design of 1920's Paris, Waldorf Astoria Chicago embodies the dramatic style of couturiers like Coco Chanel and Christian Dior. The hotel is fittingly located in the fashionable Gold Coast neighborhood, just one block from Chicago's Magnificent Mile.
The Director of Training and Quality will be an instrumental part of successfully obtainingour 5th Star Forbes rating. We would strongly prefer to hire a candidate that has a luxury hotel background and experience with Forbes Plans.
What will I be doing?
As Director of Training and Qualityfor the Waldorf Astoria Chicago, you would be responsible for directing and administering the training, quality and professional development function, along with assisting in implementing initiatives in support of positive team member engagement, culture, and recognition.
Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Required Qualifications:
Preferred Qualifications:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!